Frequently Asked Questions (FAQ)
Below are a list of the most commonly asked questions. If you do not see your question below then please contact us.
Where are classes held?
Classes are held across Downtown, Toronto and across the GTA. Our staff are mobile and are able to meet you across the city to make it convenient for you.
Who should take this course?
Anyone who works in the food industry and comes in contact with food.
Some examples include staff who work at restaurants (sit down / fast food), senior care facilities, and child daycares who are responsible for serving, preparing, and packaging food.
How much does the course cost?
What is the format of the course?
Train Food Safety’s food handler certification course is a one day course that runs from 10 AM – 3 PM every Saturday and Sunday.
- Food Safety: Legislation and Authorities
- Types of Foodborne Illnesses
- Food Handling Best Practices
- Personal Hygiene in the Workplace
- Cleaning and Sanitizing
- Pest Control
- …and more
How can I register for a class?
How long is the course?
The Food Handler Certification course is held on Saturdays and Sundays. Class registration begins at 9:30am and the course runs from 10:00am – 3:00pm.
How long is the certificate valid for?
Upon completion, the certificate is valid for 5 years. After 5 years the certificate must be renewed.
What is required to get certified?
To become a certified food handler, an individual must pass the Train Food Safety-Food Handler Certification Test with a grade of 70% or higher.
What language is used for the course and exam?
Currently the course and course materials are in English.
We plan on expanding our course in the near future to accommodate other languages.
Do you accommodate students with special needs?
Yes. Please notify us of any special needs ahead of time and we will make accommodations as required.
What is the refund policy?
Payment for the course / exam are required prior to participation. We do not give a refund to students who have begun a course or exam.